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Forgot to click the claim winnings tab


 Posted 16 days ago More by Andrea B.

Hello fellow SFI'ers I am seeking some guidance. I forgot to claim my winnings on a recent Astro Auction. What is the process to claim winnings after an Astro-Auction is completed? Thank you to all in advance! Kindest regards Andrea Boyce
Hello fellow SFI'ers

I am seeking some guidance. I forgot to claim my winnings on a recent Astro Auction.
What is the process to claim winnings after an Astro-Auction is completed?

Thank you to all in advance!

Kindest regards
Andrea Boyce
Andrea B.

Australia

E365 Country Champion
 
Posts: 25 | Followers: 27 | Joined SFI: Jan 5, 2018

 Posted 16 days ago

Hi Andrea, The Rule says you must claim them within 7 days from the end of boarding (you will receive an email alert). See your Astro Dashboard to launch/replay all auctions you've entered. More Info Here : https://www.tripleclicks.com/Astro/Rules Regards, Bijesh
Hi Andrea,

The Rule says you must claim them within 7 days from the end of boarding (you will receive an email alert). See your Astro Dashboard to launch/replay all auctions you've entered.

More Info Here : www.tripleclicks.com/Astro/Rules

Regards,
Bijesh
7x SUPPORT
BIJESH O.

India

 
Posts: 241 | Followers: 132 | Joined SFI: Aug 8, 2018

 Posted 16 days ago

Hi Andrea: Go back to the auctions and click on the "Dashboard"button. Then go to the auction/auctions that you missed. Click the "Replay" button. You will have to sit through the auction and at the end there is a "Claim" button. After you click that one, you should have your winnings added to your account. Good Luck Al Martens
Hi Andrea:

Go back to the auctions and click on the "Dashboard"button. Then go to the auction/auctions that you missed. Click the "Replay" button. You will have to sit through the auction and at the end there is a "Claim" button. After you click that one, you should have your winnings added to your account.
Good Luck

Al Martens
4x SUPPORT
Al M.

United States

E365 Champion
 
Posts: 288 | Followers: 196 | Joined SFI: Sep 8, 2017

 Posted 16 days ago More by Tanja K. 1 Reply

Hi, Andrea! There are two ways to replay the auction and click the CLAIM WINNINGS button at the end. Remember, you have 7 days to do that. You can go to the Dashboard...or to the Flight log [img]https://i.imgur.com/IZyl3Tk.jpg[/img] [img]https://i.imgur.com/eG4jUoG.jpg[/img]
Hi, Andrea!

There are two ways to replay the auction and click the CLAIM WINNINGS
button at the end. Remember, you have 7 days to do that.

You can go to the Dashboard...or to the Flight log



183x SUPPORT
Tanja K.

Montenegro

E365 Country Champion
Silver Fast-Track
Guru Rank: #2
 
Posts: 8,964 | Followers: 1,139 | Joined SFI: May 25, 2015

 Posted 16 days ago

[quote=1591054]Hi, Andrea! There are two ways to replay the auction and click the CLAIM WINNINGS button at the end. Remember, you have 7 days to do that. You can go to the Dashboard...or to the Flight log [img]https://i.imgur.com/IZyl3Tk.jpg[/img] [img]https://i.imgur.com/eG4jUoG.jpg[/img][/quote] Perfectly described. Thank you, Tanja... Yes, Andrea, You can go to the Dashboard...or to the Flight log, anyone you like... There, you just click the REPLAY button to start the flight again, that's all! After landing you will see your prizes, click on the FLIGHT LOG button; your job is done. Simple... [img]https://i.imgur.com/QRJV8kb.png[/img] Nothing to worry at all!!! Wish you all the best!!
Tanja K. posted:
Hi, Andrea!

There are two ways to replay the auction and click the CLAIM WINNINGS
button at the end. Remember, you have 7 days to do that.

You can go to the Dashboard...or to the Flight log






Perfectly described. Thank you, Tanja...

Yes, Andrea, You can go to the Dashboard...or to the Flight log, anyone you like...
There, you just click the REPLAY button to start the flight again, that's all!
After landing you will see your prizes, click on the FLIGHT LOG button; your job is done. Simple...

Nothing to worry at all!!!

Wish you all the best!!


8x SUPPORT
Mizanur R.

Bangladesh

E365 Country Champion
 
Posts: 634 | Followers: 201 | Joined SFI: Dec 11, 2017

 Posted 15 days ago More by Andrea B. 1 Reply

Hi everyone Thank you for your tips and guidance. Much appreciated! What I have noted is that in my history it doesn't give me the flight number only the date. I think it would be a good addition to include the flight number in the history to make easier to find past flights. All the best, Andrea
Hi everyone

Thank you for your tips and guidance. Much appreciated!

What I have noted is that in my history it doesn't give me the flight number only the date. I think it would be a good addition to include the flight number in the history to make easier to find past flights.

All the best,
Andrea
Andrea B.

Australia

E365 Country Champion
 
Posts: 25 | Followers: 27 | Joined SFI: Jan 5, 2018

 Posted 15 days ago More by Tanja K.

[quote=1591697]Hi everyone Thank you for your tips and guidance. Much appreciated! What I have noted is that in my history it doesn't give me the flight number only the date. I think it would be a good addition to include the flight number in the history to make easier to find past flights. All the best, Andrea [/quote] Andrea, the checkmarks show you if you have claimed the winnings or not. If you haven't claimed it, there will be no chackmark. [img]https://i.imgur.com/D8eq9zj.jpg[/img] [img]https://i.imgur.com/255qO28.jpg[/img]
Andrea B. posted:
Hi everyone

Thank you for your tips and guidance. Much appreciated!

What I have noted is that in my history it doesn't give me the flight number only the date. I think it would be a good addition to include the flight number in the history to make easier to find past flights.

All the best,
Andrea




Andrea,
the checkmarks show you if you have claimed the winnings or not.

If you haven't claimed it, there will be no chackmark.



183x SUPPORT
Tanja K.

Montenegro

E365 Country Champion
Silver Fast-Track
Guru Rank: #2
 
Posts: 8,964 | Followers: 1,139 | Joined SFI: May 25, 2015
Liked by Andrea B.

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