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Account sign in problem.


 Posted 11 days ago

I could not open my old account and had to start with new email. It was great loss on me. I couldn't recover it though I submitted tickets.
I could not open my old account and had to start with new email. It was great loss on me. I couldn't recover it though I submitted tickets.
Nidup J.

Bhutan

 
Posts: 4 | Followers: 4 | Joined SFI: Jan 6, 2019

 Posted 11 days ago

Dear Bhutan, Sorry for the inconvenience , that is most unfortunate but it is good you tell us what the exact problem was Was it INCORRECT PASSWORD or something? Surely the system would have indicated why you couldn't login.
Dear Bhutan,
Sorry for the inconvenience , that is most unfortunate but it is good you tell us what the exact problem was
Was it INCORRECT PASSWORD or something?
Surely the system would have indicated why you couldn't login.
2x SUPPORT
Salim M.

Nigeria

E365 Country Champion
 
Posts: 81 | Followers: 59 | Joined SFI: Jan 11, 2018

 Posted 11 days ago

Sometimes when new affiliates sign up there is a typo error that they are not aware of and this makes it almost impossible to login correctly. Support does not know your password so they are unable to fix it for you and the only thing that you can do is start over as you already have.
Sometimes when new affiliates sign up there is a typo error that they are not aware of and this makes it almost impossible to login correctly. Support does not know your password so they are unable to fix it for you and the only thing that you can do is start over as you already have.
10x SUPPORT
Norman T.

United States

E365 Champion
Gold Fast-Track
 
Posts: 856 | Followers: 260 | Joined SFI: Aug 27, 2015

 Posted 11 days ago, edited 11 days ago

Hi Nidup, If you have submitted a support ticket with the detail ...then the sfi will looking in to the issue! As you know you can use you[b] E-mail or SFI ID[/b] to login to your SFI account!:star: anyway[u] I think if you wanted to recover the Old SFI account you have to first log in to the E-mail ,first and check if it is ok !![/u]:star2:and if you have E-mails from the sfi....to recover ...the same!it maybe due to Pass word or Email typing mistakes 0r errors! or both not correct !etc....:dizzy: [b]Retrieve Your Password or SFI ID[/b] [url=https://www.sfimg.com/][img]https://i.imgur.com/yCsrY9g.png[/img][/url] [url=https://www.sfimg.com/get][img]https://i.imgur.com/kAoJMAZ.png[/img][/url] https://www.sfimg.com/ https://www.sfimg.com/get
Hi Nidup,
If you have submitted a support ticket with the detail ...then the sfi will looking in to the issue!
As you know you can use you E-mail or SFI ID to login to your SFI account!


anyway I think if you wanted to recover the Old SFI account you have to first log in to the E-mail ,first and check if it is ok !!
and if you have E-mails from the sfi....to recover ...the same!it maybe due to Pass word or Email typing mistakes 0r errors! or both not correct !etc....

Retrieve Your Password or SFI ID



www.sfimg.com/
www.sfimg.com/get
12x SUPPORT
Indrajith R.

Sri Lanka

E365 Country Champion
 
Posts: 1,955 | Followers: 309 | Joined SFI: Mar 8, 2016

 Posted 11 days ago

You can actually recover your account by tapping on FORGOT PASSWORD on the sign in page and a mail will be sent to your email address you used to register, you can then change your password. You can either use lower-case althrough or uppercase with simple texts. If you forgot your I.D, type in SFI in the search icon in your email and scroll to the first welcome mail sent by SFI to you.
You can actually recover your account by tapping on FORGOT PASSWORD on the sign in page and a mail will be sent to your email address you used to register, you can then change your password.
You can either use lower-case althrough or uppercase with simple texts.
If you forgot your I.D, type in SFI in the search icon in your email and scroll to the first welcome mail sent by SFI to you.
SUPPORT
Ali I.

Nigeria

 
Posts: 69 | Followers: 37 | Joined SFI: Oct 18, 2018

 Posted 11 days ago

Is your previous email still valid? If it is you could login even if you don't remember your password. Have you tried - www.sfimg.com/get ? [url=https://www.sfimg.com/Support/Solution?id=22667&referrer=search]How do I retrieve my SFI password/ID?[/url] Note: If you have not been active with SFI, your SFI affiliateship may have been canceled. Upon submitting your previously-registered e-mail address on this page, your affiliateship will be reactivated. (from Solutions)
Is your previous email still valid? If it is you could login even if you don't remember your password.
Have you tried - www.sfimg.com/get ?
How do I retrieve my SFI password/ID?
Note: If you have not been active with SFI, your SFI affiliateship may have been canceled. Upon submitting your previously-registered e-mail address on this page, your affiliateship will be reactivated. (from Solutions)
7x SUPPORT
Tara G.

Croatia

Guru Rank: #7
 
Posts: 209 | Followers: 181 | Joined SFI: Nov 12, 2018

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