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Icebreaker vs Phone -- Chat problem


 Posted 2 months ago More by Stephen D.

Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble :speech_balloon: ) and NO texting-phone is required? Is this a common problem: I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. :eyes: I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat. Regards, Stephen D
Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble
) and NO texting-phone is required? Is this a common problem:

I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI.


I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat.

Regards,
Stephen D

SUPPORT
Stephen D.

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 780 | Followers: 227 | 5th year with SFI

 Posted 2 months ago

Hi Stephen, It might be best to send them a quick email and explain where they can find the chat on SFI. Since they are not familiar with the SFI site they may not know where to find the chat. I find many will send an email before sending a message here on SFI. I just open another page with their snapshot on it and send an ecard and respond with the email. Have a Blessed Day.
Hi Stephen,

It might be best to send them a quick email and explain where they can find the chat on SFI.
Since they are not familiar with the SFI site they may not know where to find the chat.
I find many will send an email before sending a message here on SFI.
I just open another page with their snapshot on it and send an ecard and respond with the email.

Have a Blessed Day.
17x SUPPORT
Fran J.

United States

E365 Champion
Gold Fast-Track
 
Posts: 2,168 | Followers: 810 | 5th year with SFI

 Posted 2 months ago

It is best to log in to SFI and chat with them
It is best to log in to SFI and chat with them
7x SUPPORT
Damilola S.

Nigeria

E365 Country Champion
Gold Fast-Track
 
Posts: 811 | Followers: 131 | Joined SFI: Mar 7, 2016
Liked by Stephen D.

 Posted 2 months ago

Dear Stephen D, What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well. Best Regards AL M
Dear Stephen D,

What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well.
Best Regards
AL M
8x SUPPORT
Al M.

Bangladesh

 
Posts: 909 | Followers: 212 | Joined SFI: Jun 5, 2017
Liked by Stephen D.

 Posted 2 months ago More by Stephen D.

[quote=1030939]Dear Stephen D, What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat [b]and where the chat icon is available[/b]. They usually then find it well. Best Regards AL M[/quote] Thank you Al for sharing your excellent circumvention ("work-around") procedure. :thumbsup: I hope that creating awareness of the misunderstanding (types of Chat) will help minimize OUR need to circumvent it. When I receive an IceBreaker response, I initiate a Chat so as to activate the "bouncing Bubble" and attract attention to our beloved version of Chat. :speech_balloon:
Al M. posted:
Dear Stephen D,

What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well.
Best Regards
AL M


Thank you Al for sharing your excellent circumvention ("work-around") procedure.


I hope that creating awareness of the misunderstanding (types of Chat) will help minimize OUR need to circumvent it.

When I receive an IceBreaker response, I initiate a Chat so as to activate the "bouncing Bubble" and attract attention to our beloved version of Chat.

SUPPORT
Stephen D.

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 780 | Followers: 227 | 5th year with SFI
Liked by BENAHMED K.

 Posted 2 months ago More by Stephen D.

[quote=1030793]It is best to log in to SFI and chat with them[/quote] I totally agree Damilola Sholola. I enjoy the convenient, quick, recorded, 2-way nature of our SFI based Instant-Message/ Chat. The main problem seems to be creating PSA [b]awareness[/b] of where to look for our SFI Chat; It is online, NOT on their phone.
Damilola S. posted:
It is best to log in to SFI and chat with them


I totally agree Damilola Sholola.

I enjoy the convenient, quick, recorded, 2-way nature of our SFI based Instant-Message/ Chat. The main problem seems to be creating PSA awareness of where to look for our SFI Chat; It is online, NOT on their phone.
SUPPORT
Stephen D.

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 780 | Followers: 227 | 5th year with SFI
Liked by BENAHMED K.

 Posted 2 months ago

Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble :speech_balloon: ) and NO texting-phone is required? Is this a common problem: I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. :: I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat. Regards, Alexander Ahmed [/quote]
Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble
) and NO texting-phone is required? Is this a common problem:

I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. ::

I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat.

Regards,
Alexander Ahmed


Alexander A.

Yemen

 
Posts: 8 | Followers: 5 | Joined SFI: Jul 4, 2017
Liked by Stephen D.

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