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Icebreaker vs Phone -- Chat problem


 Posted 3 days ago More by Stephen D

Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble :speech_balloon: ) and NO texting-phone is required? Is this a common problem: I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. :eyes: I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat. Regards, Stephen D
Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble
) and NO texting-phone is required? Is this a common problem:

I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI.


I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat.

Regards,
Stephen D

SUPPORT
Stephen D

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 632 | Followers: 185 | Joined SFI: Aug 26, 2013

 Posted 3 days ago

Hi Stephen, It might be best to send them a quick email and explain where they can find the chat on SFI. Since they are not familiar with the SFI site they may not know where to find the chat. I find many will send an email before sending a message here on SFI. I just open another page with their snapshot on it and send an ecard and respond with the email. Have a Blessed Day.
Hi Stephen,

It might be best to send them a quick email and explain where they can find the chat on SFI.
Since they are not familiar with the SFI site they may not know where to find the chat.
I find many will send an email before sending a message here on SFI.
I just open another page with their snapshot on it and send an ecard and respond with the email.

Have a Blessed Day.
16x SUPPORT
Fran J

United States

E365 Champion
Gold Fast-Track
 
Posts: 2,116 | Followers: 780 | 5th year with SFI

 Posted 3 days ago

It is best to log in to SFI and chat with them
It is best to log in to SFI and chat with them
3x SUPPORT
Damilola S

Nigeria

E365 Country Champion
Gold Fast-Track
 
Posts: 422 | Followers: 78 | Joined SFI: Mar 7, 2016
Liked by Stephen D

 Posted 3 days ago

Dear Stephen D, What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well. Best Regards AL M
Dear Stephen D,

What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well.
Best Regards
AL M
2x SUPPORT
Al M

Bangladesh

 
Posts: 443 | Followers: 131 | Joined SFI: Jun 5, 2017
Liked by Stephen D

 Posted 3 days ago More by Stephen D

[quote=1030939]Dear Stephen D, What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat [b]and where the chat icon is available[/b]. They usually then find it well. Best Regards AL M[/quote] Thank you Al for sharing your excellent circumvention ("work-around") procedure. :thumbsup: I hope that creating awareness of the misunderstanding (types of Chat) will help minimize OUR need to circumvent it. When I receive an IceBreaker response, I initiate a Chat so as to activate the "bouncing Bubble" and attract attention to our beloved version of Chat. :speech_balloon:
Al M posted:
Dear Stephen D,

What I do is that I send an immediate welcome email to my new sponsored members. And I give a directions them how they can ask me questions for instant help by the chat and where the chat icon is available. They usually then find it well.
Best Regards
AL M


Thank you Al for sharing your excellent circumvention ("work-around") procedure.


I hope that creating awareness of the misunderstanding (types of Chat) will help minimize OUR need to circumvent it.

When I receive an IceBreaker response, I initiate a Chat so as to activate the "bouncing Bubble" and attract attention to our beloved version of Chat.

SUPPORT
Stephen D

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 632 | Followers: 185 | Joined SFI: Aug 26, 2013
Liked by BENAHMED K

 Posted 3 days ago More by Stephen D

[quote=1030793]It is best to log in to SFI and chat with them[/quote] I totally agree Damilola Sholola. I enjoy the convenient, quick, recorded, 2-way nature of our SFI based Instant-Message/ Chat. The main problem seems to be creating PSA [b]awareness[/b] of where to look for our SFI Chat; It is online, NOT on their phone.
Damilola S posted:
It is best to log in to SFI and chat with them


I totally agree Damilola Sholola.

I enjoy the convenient, quick, recorded, 2-way nature of our SFI based Instant-Message/ Chat. The main problem seems to be creating PSA awareness of where to look for our SFI Chat; It is online, NOT on their phone.
SUPPORT
Stephen D

Canada

E365 Runner Up
Silver Fast-Track
 
Posts: 632 | Followers: 185 | Joined SFI: Aug 26, 2013
Liked by BENAHMED K

 Posted 3 days ago

Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble :speech_balloon: ) and NO texting-phone is required? Is this a common problem: I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. :: I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat. Regards, Alexander Ahmed [/quote]
Should the IceBreaker message be modified to clearly indicate our "Chat" is available on the (Affiliate Center) Home Page (bouncing Bubble
) and NO texting-phone is required? Is this a common problem:

I have had PSA expecting and waiting for a "phone text"/ "chat" -- without logging into SFI. ::

I like to have easy access to their Snapshot and VP-Ledger while Chatting, as provided by our SFI-based Chat.

Regards,
Alexander Ahmed


Alexander A

Yemen

 
Posts: 3 | Followers: 2 | Joined SFI: Jul 4, 2017
Liked by Stephen D

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