The is a global and online business with people from different countries and all works of life, so there is not much of a difference between how you help affiliates within your country and your affiliates outside of it, to advance in SFI. However, there are specific strategic tweaks you may need to deploy in order to provide specific assistance or resolve peculiar issues common to certain countries or regions.
Let’s see, first, what are some peculiar circumstances that tend to deter advancement of affiliates from some countries or region? payment option, shipping fees, language barrier, culture/tradition etc, so I will advice to resolve these issues with the suggestions below:
1. You may want to develop a much more simplified blue print on how SFI works, with a clear direction on how to get started and advance, probably on what to do at each stage of their advancement in SFI. You may therefore decide to send this blue print by segments to your affiliates as they progress, in order to reduce the initial confusion and have a clear direction moving forward.
2. Many of your affiliates from other countries may not understand English and may not also understand your language if different from theirs, as the case may often be. What you do here are 2 folds; first, let them be aware that there is a Translation feature at the bottom right corner , just above the country flag on all the pages they will navigate at SFI/TC. They can choose their own language or a similar one. Secondly, in your communication with them you may use Google translation service or any other that provides the best translation outcome for you and advice your affiliates to do the same.
However, the SFI system now supports non-Western alphabets and characters in the PSA Mailer, CSA Mailer, and TeamMail , so you can use this feature to create and send messages to your affiliates around the world whose languages are written using Japanese, Chinese, Korean, or Cyrillic characters, or other non-Western alphabets..
3. Encourage them to register in My Country or My Region forums where they can participate in discussion with their fellow affiliates from the same country or geographical location. This will increase the impetus of your affiliates and make them feel at ‘home’ because they belong to an environment where issues common to them are discussed, even in their own language.
4. In the case of TC payment and shipping issues, direct them to the ECAs participating in the Local pay and Tcurrency program in their country or region, in order to reduce shipping fees if they buy products from these ECAs or/and to provide alternative source of payment by purchasing Tcurrency. Another benefit of this is that your affiliates can pay the Local Pay ECAs by any method acceptable to them and seller. Once this issue is resolved, your affiliates will have the potential to advance in this business if this was a serious setback initially.
5. Cultural, religious and traditional backgrounds in some countries forbid the intermingling between men and women in any form, even through digital communication like we do here. It is therefore important to use your welcome letter to ask anyone with this concern to let you know. Then on notice, you have to promise to steer clear or the affiliate should steer clear. This means you have to not chat or send specific email directed to such persons.
The maintenance of this kind of silent relationship may improve the advancement of such affiliates. Even if you do not request for such information in your welcome letter, be weary of the opposite sex in your team, who do not chat back when you initiate one, don’t reply your messages even when you request for a reply, don’t respond to your stream posts when you praise or recognise them, don’t show appreciation when you send a gift etc, some of these factors may be holding them back and when you persist, they are off.
In conclusion, you can see that most of the tools you need to build a successful business by assisting all your team members, outside and within your country are here, so you need to deploy an effective balance of these tools in order to get the maximum results, good luck my friend.
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