How do I reassure prospective TripleClicks customers that shopping is safe and secure and they will receive delivery of product?

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7273 votes
Anna Wieser, EA (New hampshire, US) Top Author Forum Guru 3/9/2015 7:59 am
Affiliate since: 11/20/2012, Power Rank: 110 | Read Anna 's 10 other Ask SC answers
I have shopped at our TC store for the past Two Years and I Never have had any problems!
Just last month I ordered watches for men and Women and even though they were shipped from China,they arrived safely and in good .condition.
I have bought presents for my grand children,personal items like vitamins ,movies,books and they all were delivered safely and within a very good time
I Believe in the integrity of most ECAs and I know SFI is a very serious business giving many people
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7272 votes
Maria Derly Siyambio, Aff (United Arab Emirates) Top Author Forum Guru 3/8/2015 1:31 pm
Affiliate since: 04/10/2014, Power Rank: 99999999 | Read Maria Derly's 31 other Ask SC answers
Hi Danijel,

Interesting question. Well I firmly believed that before you recommend prospective customers to TripleClicks,you should have personally purchased some items from it, I know that your customer might be interested to purchase a product which is different from what you purchased but the major idea here is to share with them your experienced such as most items are offered with great discounts, unique products and a lot of products are available as these are offered from our ECAs
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7241 votes
Lj Bulger, Aff (Washington, US) Top Author Forum Guru 3/8/2015 4:54 am
Affiliate since: 10/27/2014, Power Rank: 99999999 | Read Lj's 17 other Ask SC answers
Rarely will you have some instantly start buying products from you. If you want steady customers let them get to know and trust you. Show them the path to your credibility. If you require ideas on this matter contact me. I'll be eager to serve you, whether you an affiliate of mine or not!

But here's a brief overview.

FIRST impressions can rarely be undone. Lets start with you profile picture. Displaying an SFI profile picture is a MUST!.. And since you're going to upload one,..
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7227 votes
Larisa Vasil'eva, Aff (Russian Federation) Top Author Forum Guru 3/9/2015 6:50 am
Affiliate since: 11/26/2013, Power Rank: 99999999 | Read Larisa's 5 other Ask SC answers

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7202 votes
Znasni Benyounes, Aff (Morocco) Top Author Forum Guru 3/9/2015 5:48 am
Affiliate since: 09/15/2017, Power Rank: 99999999 | Read Znasni's 3 other Ask SC answers
First we must explain that trust and mutual gain are the basic principles in the SFI as in TripleClicks which was built in security guards to protect the consumer and the merchant.

to convince new customers we must simply provide examples of products that we ourselves had bought with more details concerning our satisfaction about the payment and delivery. We should also encourage every customer to see not only the product details but also customers feedback from people who bought it…
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7166 votes
Khalida Anies, Aff (Indonesia) Top Author Forum Guru 3/8/2015 2:24 pm
Affiliate since: 01/13/2015, Power Rank: 99999999 | Read Khalida's 21 other Ask SC answers
Hello Danijel.......

Make ourselves as an example, buy products for yourself.If possible allow them in the purchase processing.Do not forget to invite them to reading product reviews,returns and refunds .Things are important but often forgotten by people is to look at "Site Security Confirmed" By GeoTrust ,in the bottom of the TripleClicks website.Last action show them when your orders came.Once it's all done, I think it would be easier for you to convince them.Because you already
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7128 votes
Marieta Dekker, Aff (South Africa) Top Author Forum Guru 3/9/2015 1:50 am
Affiliate since: 03/18/2014, Power Rank: 99999999 | Read Marieta's 6 other Ask SC answers
I am sure that, if the prospective TripleClicks customers use a safe site for banking and any other purchases online, they would check that the site starts with https. The "s" is a sure sign that the website is secure and safe.
Furthermore the customers have to register with TripleClicks thus make it double safe.
If the customer is not comfortable with supplying any credit card information - he/she is welcome to use any other method because there are different ways to make payment.
In
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7110 votes
, () Top Author Forum Guru 3/9/2015 9:52 am
Affiliate since: 12/31/1969, Power Rank: 99999999
The simplest way is to purchase products at tripleclicks yourself,

Keep your transactional records and when you receive these products,

Show them these products and the accompanying documents...

This is by far the best way of re-assuring prospects that shopping
At tripleclicks is secure and will receive this delivery...

my answer is short but I hope you see the solution in it.
7049 votes
Victoria Mineva, Aff (Bulgaria) Top Author Forum Guru 3/8/2015 1:48 am
Affiliate since: 06/01/2011, Power Rank: 99999999 | Read Victoria's 124 other Ask SC answers
It's not really possible to reassure the customers 100 %, but a good way is with sharing your own purchases and comments regarding the product you purchased and the ECA you bought it from. Another good point is to recommend to the customer to read ECA and product reviews and also the comments from other customers.
7011 votes
, () Top Author Forum Guru 3/10/2015 1:45 pm
Affiliate since: 12/31/1969, Power Rank: 99999999
For every product that is on Tripleclicks there is a product review tab. I recommend to anyone buying to check that information out because it can be very valuable in making a decision. This is why an ECA is very concerned or should be very concerned to either supply excellent service or marginal service because they value how they are going to be reviewed which can result in further sales of their product. This is the best way to reassure a prospective customer, "take a look for yourself
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