What should I do when I receive inactive CSAs?

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3773 votes
, () Top Author Forum Guru 12/23/2013 2:17 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Hello Keith
I think we have all tried to find a solution to this question. The fact remains that we will all always have some inactive CSAs regardless of our efforts.
I usually send the a personal email introducing myself as their new sponsor/team leader and welcome them as a new member to our team.
I offer to assist them in whatever way they need help to become active again and also asked why they became inactive. If they do reply to my email this gives me a foothold (so to speak),
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