Affiliate since: 09/05/2013, Power Rank: 99999999 | Read Igor's 22 other Ask SC answers

I have the same approach to active and inactive ones.

First goes the welcome message, upon which I see if I get any answers for them. Second what I do, is that I see what every of them did in SFI, and how can become better. It takes few days, of course, depends on how many CSA's you have. Then I send a specialized TeamMail for every of them with steps and explanation of what they should do to get better in SFI. I expalin to them the prospect of SFI, explain them what I did and where I am now. If by then iI don't get an answer from them, then i put them a bit backwards (not forgeting them) and concentrate on active ones.

After I get answer of some of them, I place the biggest focus on them, but I still regulary send a weekly TeamMail to all of them with exact guidiles about many important things in SFI.

Who knows, maybe one day they will become active, and my effort trying to reactive them will payoff.
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I have the same approach to active and inactive ones.

First goes the welcome message, upon which I see if I get any answers for them. Second what I do, is that I see what every of them did in SFI, and how can become better. It takes few days, of course, depends on how many CSA's you have. Then I send a specialized TeamMail for every of them with steps and explanation of what they should do to get better in SFI. I expalin to them the prospect of SFI, explain them what I did and where I
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